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IT support

Three simple levels for freelancers, small businesses and residential projects.

Three support levels

Availability: Monday to Friday, 9:00–18:00.

Comparison of the three IT support levels
Service Level 1Ad hoc assistance Level 2Ongoing support Level 3Enhanced continuity
Remote assistance Included Included Included
Regular follow-up Not included Included Included
On-site assistance included Not included Not included Included
Loan equipment Not included Not included Included